ok777 Privacy Policy

This privacy policy applies to users of the ok777 platform. Before reading it, please note that by creating an account or starting to use ok777's services, you are accepting the terms of this policy. This policy has been prepared specifically for users residing in Bangladesh, with the highest priority given to the protection of personal information.

We operate this privacy policy in line with the matters set out in our Terms and Conditions. We will notify users in a timely manner of any changes.

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1.1 Information You Provide Directly

When you create an account on ok777, make a deposit, or contact the support team, you voluntarily provide certain information. This includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Information related to payment methods such as bKash, Nagad, Rocket or Upay
• Account preferences and communication history

1.2 Automatically Collected Information

While you use the ok777 website or app, certain technical information is collected automatically:

• IP address and device type
• Browser type, operating system and language settings
• Page visit times, duration and navigation patterns
• Data obtained from cookies and similar tracking technologies
• Gaming activity logs — which games were played, for how long, and the amount wagered

1.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention and payment processing, we may sometimes collect certain information about you from trusted third parties. This is always done in compliance with applicable law.

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ok777 uses your information for the following purposes:

2.1 Account Management and Identity Verification

Your name, identity document and contact details are used to create, maintain and secure your account. This ensures that only registered and verified individuals can access an account.

2.2 Payment Processing

Payment-related information is used to complete deposits and withdrawals smoothly. Transactions on ok777 can be made via bKash, Nagad, Rocket, Upay and bank transfer, and the necessary data is verified to ensure the security of each transaction.

2.3 Customer Support

When you contact ok777 via live chat or email, the support team can view your account history and previous conversations. This is necessary to provide fast and effective solutions.

2.4 Fraud and Abuse Prevention

We analyse behavioural and technical data to detect unusual account activity and block unauthorised access. This is done in the interest of keeping all users' accounts secure.

2.5 Service Improvement

By analysing how users interact with the ok777 platform, we continually improve game selection, the payment experience and website performance.

2.6 Marketing and Communications

If you have consented to marketing communications, ok777 may send you emails or messages about relevant offers and updates. You can withdraw this consent at any time.

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ok777 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in certain circumstances:

3.1 Service Provider Partners

We work with trusted third-party service providers for specific tasks such as payment processing, identity verification, technical support and fraud detection. They receive only the information directly needed for their work and are also contractually bound to maintain confidentiality.

3.2 Legal Obligations

ok777 may be required to provide necessary information in response to applicable Bangladeshi law, court orders or legitimate requests from government authorities. In such cases we provide only the information that is legally essential.

3.3 Business Changes

If there is any change in ok777's ownership or structure, user information may be transferred as part of that change. This privacy policy will continue to apply in such cases.

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ok777 uses cookies to keep the website functioning properly and to improve the user experience.

4.1 Essential Cookies

These cookies are essential for the website's core functions — such as maintaining login sessions, security verification and the payment process. Without them the website does not work properly.

4.2 Analytics Cookies

Analytics cookies are used to understand how users interact with the site. The data obtained from them is fully anonymised and used solely for service improvement.

4.3 Preference Cookies

Preference cookies are used to save your language, theme or other preferences so you do not have to set everything up again on your next visit.

You can control or delete cookies from your browser settings, though doing so may cause some website functions to stop working properly.

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ok777 maintains multiple technical and organisational security measures, including SSL encryption, to keep your information secure:

• All data transfers are protected through SSL/TLS encryption
• Passwords and sensitive information are stored in encrypted form
• Strict access controls are maintained for system access
• Regular security audits and vulnerability assessments are conducted
• Automated monitoring runs to detect suspicious activity

However, transmitting information over the internet carries an inherent risk. We take every reasonable security measure, but no one can guarantee complete security.

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ok777 does not hold your information beyond what is necessary. Generally:

• Information is retained for the entire period your account remains active
• After an account is closed, certain information may need to be kept for a specified period to meet legal obligations
• Transaction records are kept for the applicable period required for financial auditing purposes
• Once the period ends, information is securely deleted or anonymised

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ok777 recognises the following rights you have regarding your information:

7.1 Right to Access

If you wish to know what information ok777 holds about you, you can request a copy. Contact us by email for this.

7.2 Right to Correction

If any information in your account is incorrect or incomplete, you can request that it be corrected. In most cases this can be done directly from your account settings.

7.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You can object at any time to your information being used for marketing purposes, and ok777 will act on that.

7.5 Right to Portability

You can ask ok777 to provide a copy of your data in a machine-readable format.

To exercise these rights or to find out more, contact the ok777 support team. Our Responsible Gaming Guidelines also contain important information about user rights and protections.

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All ok777 services are exclusively for individuals aged 21 or older. Anyone under the age of 21 is not permitted to create or use an account.

If it is found that a minor has created an account on ok777, that account will be closed immediately and the associated information will be deleted.

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ok777's servers and infrastructure may be located in various countries. Even if your information is processed or stored outside Bangladesh, the same standard of privacy protection is maintained. For international data transfers we ensure the necessary agreements and safeguards are in place.

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ok777 may revise this privacy policy as needed. If any significant changes are made, we will notify you via the email registered to your account or through a notice on the website. Continuing to use the service after changes have been made will be taken to mean that you agree to the updated policy.

If you have any questions about any aspect of this policy, you can find answers in our FAQ section, or contact the support team directly.

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For any questions, complaints or requests regarding the privacy policy, contact ok777's privacy team:

• Email: [email protected]
• Live chat: available 24/7 on the website
• Support languages: Bengali and English

We generally respond within a reasonable time after being contacted. Complex requests may take additional time.